Refund policy

Marlee's Easy Return and Exchange Policy

 

30-Day Exchange or Store Credit

  • You can exchange any purchase or get store credit within 30 days of receiving your order.
  • Ensure you have a valid return confirmation for the items you're sending back.

Items Not Eligible for Return or Exchange

  • Final Sale Items: Accessories, Bodysuits, Swimwear, Beachwear, Swim Sets, Party Dresses (including white dresses), Jewelry, and all SALE category items.
  • Note: These items cannot be exchanged or returned for store credit.

How to Exchange or Receive Store Credit

  • Contact us via email at info@shopmarleenow.com.
  • Items must be returned within 30 days of delivery in unused condition, with original tags and hygienic liners intact.

Final Sale Clarification

  • Accessories, Swimwear, Underwear, Bodysuits, Face Coverings, Party Dresses, and Jewelry are Final Sale.
  • Sale items: Can be exchanged if available, but not returned.
  • International Orders: Exchanges are not supported.

Mailing Your Return or Exchange

  • Ship items to: Marlee, 335 E Albertoni St #200-1, Carson, CA 90746.
  • Include your return confirmation email in the package to avoid processing delays.

Processing Returns

  • Returns are processed within 5-7 business days after receipt.
  • Keep an eye on your email for exchange confirmations.

Exchanges Reshipment

  • Upon receiving your item, we’ll invoice you for the reshipment of the exchanged item.
  • Prompt payment ensures swift dispatch of your new item.

Our Commitment

  • Your satisfaction is our priority. We strive to make your shopping experience with Marlee fabulous!